Be the Brand AI Recommends

Overview

Map Authority Consultants LLC, operating as Map Authority Consultants of Phoenix, Arizona ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.mapauthorityconsultants.com or engage with our services.

We operate as an AI search visibility consulting firm serving businesses in the Phoenix metro area and nationally. The nature of our services means we handle business contact information and digital presence data — not sensitive personal financial or health data — and we take the responsibility of protecting what you share with us seriously.

By using our website or submitting an inquiry, you consent to the data practices described in this Privacy Policy.

Information We Collect

We collect two categories of information: information you provide directly to us, and information collected automatically when you visit our website.

We do not collect Social Security numbers, payment card numbers (these are handled directly by payment processors), government-issued ID, or protected health information through our website or service intake process.

How Information Is Collected

Information is collected through the following means:

• Website Contact Form: When you submit an inquiry through our contact form, we receive your name, email address, phone number, business name, service interest, and the content of your message. This form is processed through Formspree or a similar third-party form processing service.
• Direct Communication: However you choose to reach us — by phone at (480) 259-3700, by email at [email protected], by text message, or through any private cellular number, third-party forwarded service, or alternate office number — we may record the content of that communication for service and follow-up purposes.
• Strategy Sessions: During The Ember Assessment and subsequent strategy discussions, we collect information about your business's digital presence, goals, and existing visibility profile.
• Analytics: Our website uses analytics tools (such as Google Analytics or similar) that automatically collect usage data including pages visited, session duration, and device/browser information via cookies and similar technologies.

How We Use Your Information

Information collected is used for the following purposes:

• Service Delivery: To conduct The Ember Assessment, deliver The Foundation, and execute Hyper-Visibility Partnership™ engagements on your behalf.
• Communication: To respond to your inquiries, schedule strategy sessions, send engagement updates, and deliver reports and deliverables.
• Billing & Account Management: To process payments, issue invoices, and manage your account status.
• Service Improvement: To analyze how our website is used, understand which services generate the most interest, and improve our digital presence and content.
• Marketing: With your implicit consent at the time of inquiry, to send relevant updates about our services, insights on AI search trends, or information about Map Authority Consultants of Phoenix, Arizona. You may opt out at any time.
• Legal Compliance: To comply with applicable laws, respond to lawful requests, and protect our legal rights.

Sharing of Information

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Service Providers: We work with trusted third-party vendors who may assist in delivering our services — including, but not limited to, fulfillment, form processing, email delivery, payment processing, and website analytics. These vendors are contractually required to handle your data only as necessary to provide their services to us and are prohibited from using it for their own purposes.
• Professional Advisors: Attorneys, accountants, or other professional advisors under confidentiality obligations, where necessary for legal or financial purposes.
• Legal Requirements: If required to do so by law, court order, or lawful government request, or to protect the rights, safety, or property of Map Authority Consultants LLC or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our business assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership.

We do not share your business intelligence, Ember Assessment findings, visibility scores, or strategic data with any other party under any circumstances.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy and to comply with our legal obligations:

• Inquiry records (contact form submissions that did not convert to an engagement) are retained for at least 24 months, after which they may be deleted or anonymized.
• Client records for completed engagements are retained for a minimum of 5 years to comply with standard business recordkeeping requirements under Arizona law.
• Communication records related to active engagements are retained, at minimum, for the duration of the engagement plus 3 years.
• Analytics data is retained per the data retention settings of the analytics platform used (typically 26 months for Google Analytics) and is aggregate and anonymized by nature.

You may request deletion of your personal data at any time as described in Section 10. Deletion requests will be fulfilled within 30 business days where not prohibited by legal obligations.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and collect analytics data. Cookies are small text files stored on your device by your browser.

We use the following categories of cookies:

• Essential Cookies: Required for basic website functionality. These cannot be disabled.
• Analytics Cookies: Used to understand how visitors use our site — pages visited, session duration, traffic sources. This data is aggregate and is not linked to your personal identity. Provided by services such as Google Analytics.
• Preference Cookies: Used to remember settings or preferences you have selected on our site.

You may control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our website or contact us, but may limit our ability to improve our site experience over time.

We do not use advertising, retargeting, or behavioral tracking cookies.

Third-Party Services

Our website and operations interact with the following categories of third-party services. Each operates under its own privacy policy:

• Form Processing (Formspree or equivalent): Handles contact form submissions and routes them to our team. Processes name, email, phone, and message content.
• Website Analytics (Google Analytics or equivalent): Collects anonymized usage data about website visitors. Subject to Google's Privacy Policy at policies.google.com/privacy.
• Payment Processing: If applicable, payment transactions are handled through PCI-compliant third-party processors. We do not store payment card numbers.
• Email Delivery: Outbound email may be routed through a third-party email service provider.
• Hosting (Cloudflare Pages / Netlify): Our website is hosted on services that may log standard server access data including IP addresses.
• Social Media Platforms: Links to our profiles on LinkedIn, X (Twitter), Facebook, and YouTube are present on our site. Visiting or interacting with those platforms is governed by their respective privacy policies.

We select third-party service providers that maintain appropriate data protection standards and do not authorize them to use your data for their own marketing or third-party sharing purposes.

Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, use, alteration, or disclosure. Our website is served over HTTPS. Communications containing sensitive business information are handled through secured channels.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information and encourage you to take precautions when sharing sensitive information online.

In the event of a data breach that affects your personal information in a material way, we will notify you as required by applicable Arizona and federal law.

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. We honor the following requests from all individuals, regardless of jurisdiction:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information where not required for legal or contractual purposes.
• Opt-Out of Marketing: Opt out of receiving marketing communications from us at any time by replying "unsubscribe" to any email or contacting us directly at [email protected]. Transactional communications related to active engagements are not affected.
• Data Portability: Request your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 business days. We may need to verify your identity before fulfilling any request.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us to make a CCPA-specific request.

Children's Privacy

Map Authority Consultants of Phoenix, Arizona provides B2B consulting services intended for business owners, operators, and decision-makers. Our website and services are not directed at, and we do not knowingly collect personal information from, individuals under the age of 18.

If you believe a minor has submitted personal information to us, please contact us at [email protected] and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When changes are made, we will update the Effective Date at the top of this page. For material changes affecting active clients, we will provide notice via email to the address on file.

Your continued use of our website or services following any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

Contact

Questions, requests, or concerns regarding this Privacy Policy may be directed to: